Services

All services at HF Care can be accessed through our Intake Team. Anyone can call to speak directly with a language-specific Intake Worker. After a brief screening, the Intake Worker will guide you to the services and resources that best meet your needs.

Case Management

Personalized, culturally responsive support to help you navigate mental health challenges, housing, crisis recovery, and community resources. We work alongside you and your family to build stability, confidence, and a path forward.

Psychotherapy

Confidential, culturally responsive therapy for individuals facing stress, anxiety, depression, or life transitions. Our therapists provide language-specific care in a safe space where you can heal and grow.

Asian Community Psychiatric Clinic (Partnership)

Psychiatric assessment and treatment in a culturally safe, language-specific setting. Through our partnership clinic, individuals and families can access bicultural psychiatrists who understand the lived experiences of Asian communities.

Recovery Programs

Through education, community, and lived experience, our peer-led recovery programs empower individuals to build connection and purpose.

Family Support

Support for families navigating a loved one’s mental health journey. We provide education and culturally responsive counselling to help families strengthen relationships together.

Mental Health Education

Community-based mental health education that reduces stigma and builds skills. Our workshops and outreach programs are culturally tailored to meet the needs of our diverse Asian communities.

Youth and Family Services

Culturally responsive support for youth and families facing emotional, behavioural, or mental health challenges. We create safe spaces where young people can build confidence and connection.

National Professional Trainings

Training for service providers seeking culturally responsive approaches to mental health care. Our programs strengthen cultural competency, improve engagement, and equip professionals to better support diverse communities.

My family member is struggling with a mental illness, but does not want to get treatment or services. How can I make a referral to HF Care?

Our intake worker will share strategies and approaches with the person who contacts Hong Fook to encourage or mobilize the family member to get services, or refer the callerto one of the programs for families and caregivers for group support.

In some serious situations where individual support is needed for the family member, Short Term Case Management (around 3-6 months) may be offered.

Can HF Care help me with getting a Supportive Housing unit sooner?

HF Care follows with”e Access Point (TAP) in Toronto or Streamlined Access in York Region to support clients to explore or connect with Supportive Housing resources. HF Care cannot speed up the wait time.

Generally, unhoused applicants may be able to get a Supportive Housing unit with a shorter wait time.

Are the HF Care services free?

Most of HF Care services are free, including Case Management, Family Support Programs and Recovery Programs.

However, some workshops may charge fees to cover the handout cost. Some events or outings have a fee. Clients of Support Within Housing have to pay subsidized rent for the housing unit.

Can Hong Fook provide interpretation services?

HF Care does not provide interpretation as a separate service. However, when a client is admitted to a HF Care program for individual support and in the course of service provision, interpretation may be provided to support the client along the intervention.

I am an international student. Can I still get the HF Care Case Management service?

HF Care Case Management service aims to provide support for people with a legal status including refugee claimants and convention refugees.

For international students, we may give special consideration of the situation on a case by case basis and provide short-term service.

Our Brief Counselling Services for Youth (age 12-25) do not exclude international students but are time-limited (up to six sessions).